Dear Valued Patients:

Covid–19

Grand Medical Associates is committed to creating a safe environment for all patients and all staff so we can continue to treat patients for their healthcare needs. We are now scheduling telemedicine visits. Please call our office for details.

Please contact us prior to coming in if you are experiencing the following symptoms:

• Fever within the past 72 hours
• Any recent travel of patient or close contacts
• New Onset Cough or Shortness of Breath within the past 7 days

In order to retain a safe environment and to be consistent with recommendations from the Arizona Department of Health and Center of Disease Control, we are not allowing Visitors or Vendors into the office.

We will be screening everyone prior to entry into the office.

Please refer to the Arizona Department of Health Services or Center for Disease Control for information on prevention and treatment of Coronavirus (Covid-19).

• https://www.cdc.gov/coronavirus
• https://azdhs.gov

Thank You for your assistance in maintaining a safe environment for our patients, staff and providers.

TELEVISITS 

We want you to know that your health and safety is our utmost priority. Grand Medical Associates are continuing to see patients during normal business hours as usual in our office. In light of the COVID 19 pandemic and in an effort to protect the health and safety of our patients we are pleased to announce that the physicians of Grand Medical Associates will be also offering telemedicine services to our patients. Our providers are currently able to continue to treat you using telemedicine services instead of face-to-face visits in the office for the duration of the pandemic at the discretion of your Primary Care Physician. The use of telemedicine requires both the patient and the provider to be able to see and speak to each other utilizing a smart phone (either android or iPhone), iPad or laptop with a camera and a microphone.

In order to have a telemedicine visit with your primary care physician, your physician will be using the free Doxy.me platform. There is no need to download anything to your device.

The Grand Medical staff will schedule your televisit at a specific time just like in-office visits. If your Provider has scheduled you for a telemedicine visit please follow the directions below… 

*****5-10 minutes before your scheduled televisit***** Simply click on the text message link on your smart phone or click on link in your email if using a computer. 

-You will now be directed to the virtual waiting room to check in. Please enter your full first and last name to check in. -You are now in the doctor’s virtual waiting room. Please stay near your device until your physician can initiate the visit. Please understand there can be delays due to prior virtual visits that are ongoing. We ask our patients to please be patient with our providers and the new technology.

Any further questions please call our office at 623–544-6860 Option 1 

Thank You!